01 / Operational model
Who acts, and what changes?
Principal and authority origin
A fleet dispatch agent. Dispatch supervisor task and customer booking.
Consequential action
Reassign a vehicle or alter a route.
02 / Action-time control
Make the requested effect testable.
Driver eligibility, vehicle class, geofence, hours and passenger constraints. Permit route updates within assignment; escalate driver or vehicle substitution.
OriginDispatch supervisor task and customer booking
RequestReassign a vehicle or alter a route
DecisionEvaluate and enforce before effect
03 / Evidence and responsibility
Permission, execution, and outcome are separate.
Booking, driver and vehicle identity, route revision, decision and trip record.
Road safety, driver hours and vehicle condition remain fleet controls.
Primary source